November 28, 2021
Dear Clients,
As many of our clients know, 2020-2021 has been increasingly challenging both for our practice and for veterinary medicine as a whole. Due to unforeseen circumstances, our practice is down to one doctor and as many of you know, Dr. Perron is due to have her baby in December. While Dr. Perron is on maternity leave, there will be a few changes to our hours of operation and limited veterinarian availability.
Starting December 6th, 2021 through January 31st, 2022 our hours of operation will change to the following days and times:
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MONDAY
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TUESDAY
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WEDNESDAY
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THURSDAY
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FRIDAY
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SAT/SUN
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8-5
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8-5
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8-12
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8-5
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CLOSED
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CLOSED
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In December, we will only have a relief veterinarian in the clinic on Tuesdays and in January, we will only have a relief veterinarian on Tuesdays and Thursdays.
Due to the limited availability of veterinarians; medication refills will take 48-72 hours to be approved. We recommend you request your pets medication refills through our website: athomeveterinarycare.com under the "Request a Refill" tab or give us a call at 207-582-8800 during our business hours.
We will have additional technician appointments in December and January for the following:
* Grooming - Fur matt removal, nail trims, and routine anal gland expression *
* Therapeutic Laser Therapy sessions **
* Cytopoint Injections **
* Vaccination boosters **
* Canines: Lyme, Leptospirosis, Bordetella (aka Kennel Cough), DHPP (Distemper,
HepatitisParvovirus, and Parainfluenza)
* Felines: FeLV (Leukemia), FVRCP (Rhinotracheitis, Calicivirus, and Panleukopenia)
*Your pet must be in good health for these to be performed by our technicians. We are unable to offer grooming services for animals that are showing signs of pain, infection, or other illness without an examination with a veterinarian. Our team reserves the right to refuse service if a pet’s health is at risk or if the requested service exceeds the level of care our support team may offer
**Must be prescribed by a veterinarian
No Rabies vaccinations, 1st time (initial puppy/kitten) vaccinations, or 1st Adult vaccinations will be administered during technician appointments at this time.
Thank you for your patience and understanding of these temporary changes.
Sincerely,
Dr. Jillian Perron & At Home Veterinary Care Team
Common Q & A's
Q. Will I still be able to refill my pets’ medications?
A. Yes. Dr. Perron has been reviewing multiple charts daily and placing refills on your pets’ medications. We will also be working with a veterinarian at another location for medication refills. Please know medication refills may take 48-72 hours to be approved.
Q. Where do I go if my pet has a medical concern or an emergency on a day there is no veterinarian on staff?
A. For non-emergencies: Veterinary Quick Care, Freeport 207-274-3086
M-F 10:00am to 5:00pm & Saturdays 10:00am to 3:00pm
PetMedic Urgent Care Veterinary Clinic, Portland 207-813-4777
M-F 2:00pm-9:00pm & Sat/Sun 10:00am to 7:00pm
For Emergencies: Animal Emergency Clinic of Mid Maine, Lewiston 207-777-1110
M-F at 5:00pm (Closing hours may vary based on doctor availability. Please call ahead)
Sat/Sun Open 24 hours
Midcoast Animal Emergency Clinic of Mid Maine, Warren 207-273-1100
M-F 5:30pm to 7:30am & Sat/Sun open 24 hours
Portland Veterinary Emergency & Specialty Care, Portland 207-878-3121
Open 24 hours 7 Days a Week
Maine Veterinary Medical Center, Scarborough 207-885-1290
Open 24 hours 7 Days a Week
Q. Are you looking to hire more veterinarians?
A. Yes. We are actively hiring for additional veterinarians. Over the course of the last year; the number of new pets nationwide has increased dramatically and Veterinarians are in high demand nationwide.
Q. Are you closing the clinic?
A. No. These are temporary changes to the clinic until Dr. Perron returns from maternity leave.
Q. Do I need to find a new Veterinarian for my pet(s)?
A. No. Our clinic strives to provide the best care for your pet(s) and we understand that these are difficult times. We are working hard to make this as temporary as possible. We want our clients to make the decision they are most comfortable with for their pet(s).
